In the last few months, we’ve made many improvements to rbauction.com to make online transactions even more accessible and convenient for laptop, tablet and smartphone users. And many more improvements are yet to come. Now more than ever, equipment buyers and sellers have one central hub for accessing services, managing equipment searches and even editing account information – and it’s all free when they create an account.
Here’s a quick overview of what’s new and what has been improved upon for Ritchie Bros. online account holders:
1. Centralized buying and selling resources – NEW
With an account, you can access a host of equipment buying and selling resources from one central location. View your account summary to find quick links to contact your Ritchie Bros. representative, get free shipping quotes, apply for financing or manage your financing applications, or request a bidding limit increase.
2. Do-it-yourself account management – NEW
Moved to a new location? Started a new company? Update your mailing address, create a new account, change your password, and more from your account profile. Look for the pencil icon identifying editable content.
Fine-tune your account details under Preferences. So we can serve you better, update your communication preferences and let us know more about your business and the equipment you buy or sell under geographic preferences and industry preferences.
3. Simplified equipment search
With over 40,000+ items in our current inventory, finding the heavy equipment or truck you need could seem a daunting task unless you are aware of these two time-saving tools available to online account holders: Watchlist and Saved Searches. You can now find your Watchlist and Saved Searches under My Equipment in your account.
As you search our inventory, add items that interest you to your Watchlist and set up email notifications to know when an item arrives in the yard or the auction date approaches. Once you’ve saved items to your Watchlist, you can conduct side-by-side comparisons of up to 4 items to find the item that best fits your needs.
Done searching our current inventory? Save your search and pick up where you left off at another time.
4. Convenient online bidding
Can’t make it to the auction site on auction day? Bid online in real time! To bid online at an upcoming auction, sign in to your account, select Auction Activity from the left side menu, and select the Register to bid online option. After completing the simple registration process, you’re ready to bid on the equipment or trucks you want, even if you can’t physically attend the auction.
5. Online bid deposits and payments system
Place a credit card bid deposit or pay for purchases using our online payment system. All you need is access to a desktop, tablet or smartphone and a credit card. As all other Ritchie Bros. secure online transactions, you’ll need to sign in to your Ritchie Bros. account first to take advantage of this service.
You can also pay for your auction purchases with pre-approved financing. Apply for financing online and manage your applications through your online account. Just look under Bid Deposits and Financing.
If you need help or have questions about creating an account, contact our customer service group. They are ready to help you make the most of buying and selling equipment at Ritchie Bros. unreserved auctions, starting with making the most of your own Ritchie Bros. account.
If you’ve recently used your Ritchie Bros. account to register for an auction, make a credit card payment or complete another type of transaction, leave us feedback about your experience in the comments section.
Find this article helpful? View more tips for buyers or learn how to buy at a Ritchie Bros. auction.